National lockdown rules apply, closed temporarily until further notice - COVID-19 Safety Assurance

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New lockdown rules apply, reopening on the 11th January 2021 - COVID-19 Safety Assurance

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COVID-19 Safety Assurance

In response to the Covid pandemic and government lockdown restrictions announced,  we have taken the decision to temporarily close.

We are closely monitoring developments and review the situation in mid February when further government announcements are expected. Updates will be posted on this page if there is a change of schedule.

We apologise for any inconvenience caused as we try to be proactive in addressing new government legislation as it arises.

We would like to thank Guests for their valued support and understanding during this challenging
period.

Guests are welcome to make bookings outside of closure days via our Book now button

Regular updates will be posted on our website as we respond to any changes in legislation.

The Welfare of our guests and Team have always been of the utmost importance. Our existing rigorous cleaning schedule has been upgraded to include the following protocols to ensure added peace of mind.

Antiviral sanitisers used throughout the cleaning of the hotel and disinfecting of rooms.

All high touch points disinfected at regular intervals with antiviral sanitisers.

All our Team is equipped with facemasks and comprehensive PPE for all housekeeping staff.

Social distancing protocols in place throughout the hotel and communal areas

Hand sanitiser points located throughout the hotel.

All breakfast items individually sealed and wrapped to prevent contamination

Team and Guests advised to wear facemasks while onsite.

During washing all our linen, towels and garments are both thermally and chemically disinfected. We exceed UK regulations by holding the 71°C threshold temperature for more than the standard 3 minutes to completely ensure that the textiles are safe and fit for purpose.  The result is a hygienically clean product that we then rinse until pH  neutral to avoid causing any skin irritation.

All bed linen is ironed dry at 190°C, towelling is dried at  90-100°C for 15+ minutes and garments are dried at 165°C. Linen and towels are swab tested to validate thermal  disinfection, as part of our improved quality control system whereas garments are routinely lab tested.

All decorative textiles are steam cleaned regularly to ensure thermal disinfection.

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